“The ITIL® courses on this page are offered by Ahead Technology, an ATO of AXELOS Limited. ITIL® is a [registered] trade mark of AXELOS Limited. All rights reserved.”
The Information Technology Infrastructure Library (ITIL®) is a framework of best practice approaches intended to facilitate the delivery of high-quality information technology (IT) services. The RG Freeman Group’s instructor-led ITIL® Certification training courses are taught by ITIL® Expert Certified Instructors.
ITIL® is a formalized way of developing, defining, and executing operational processes to streamline your IT execution. It can help you achieve lower IT costs because of greater efficiency and productivity and higher-quality IT services through:
- Introducing consistent processes
- Implementing shorter resolution times
- Creating solutions to existing problems