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DevOps-08 Certified Agile Process Owner

February 21, 2022 @ 9:00 am - February 22, 2022 @ 5:00 pm


Course ID: DevOps-08

Course Title: Certified Agile Process Owner (CAPO)

Course Duration: 2 days

This course provides guidance into the process Owner responsibilities so they can
describe what they are doing as a process and provides the education needed to
oversee the design, re-engineering and improvement of IT Service Management (ITSM)
processes; particularly in the context of Agile Service Management. Participants learn
how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean
principles and practices to put in place ‘just enough’ process and how to continually
align process performance with overall business goals.
A process owner is an individual accountable for the performance of a process and for
ensuring the process delivers value to its stakeholders. Process owners manage the
requirements of process stakeholders, translate those requirements into process
performance objectives, and oversee the entire process design and improvement

This certification positions learners to successfully complete the Certified Agile Process
Owner exam.

View Course Outline


February 21, 2022 @ 9:00 am
February 22, 2022 @ 5:00 pm
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