BA20 Business Process Improvement (BPI)

Course ID: BA20
Credits: 14 PDUs
Course Level: Basic/Intermediate

View Course Outline

Prerequisites:
No prerequisites – This course suitable for both novices and experienced people who need to manage and implement a Business Process Improvement (BPI) initiative. Having an understanding of project management and business processes is helpful and recommended.

Course Objectives:

Many of today’s Project Management and Business Analyst Professionals are finding themselves leading,
managing and analyzing Business Process Improvement Initiatives – only to find that many of the tools
and techniques applied no longer work as effectively or at all. In order to do more than survive, the
Project Manager and Business Analyst must have a strong understanding of how to manage and
implement BPI to effectively lead their teams and deliver on these initiatives.

The course will explore how you can easily and successfully make the transition to an effective Business
Process Improvement environment.

Describe business process improvement (BPI) business drivers.
Plan, manage and close requirements for a Business Process Improvement project.
Understand the essential elements of a successful BPI initiative.
Identify candidate business processes for improvement.
Understand the essential elements of a successful BPI initiative.
Identify candidate business processes for improvement.
Apply a methodology to business process improvement projects.