June 2023
BA17 Problem Determination Root Cause Analysis (RCA)
Course ID: BA17 Credits: 14 PDUs Course Duration: 2 days Course Level: Intermediate/Advance View Course Outline Prerequisites: This course is appropriate for individuals who have had some prior experience with root cause analysis. Course Objectives: At the completion of this course, you should be able to: • Identify the different types of tools and techniques available • Apply change management successfully • Review what to look for when applying business case thinking to Root Cause Analysis • Develop a process…
Find out more »September 2023
BA17 Problem Determination Root Cause Analysis (RCA)
Course ID: BA17 Credits: 14 PDUs Course Duration: 2 days Course Level: Intermediate/Advance View Course Outline Prerequisites: This course is appropriate for individuals who have had some prior experience with root cause analysis. Course Objectives: At the completion of this course, you should be able to: • Identify the different types of tools and techniques available • Apply change management successfully • Review what to look for when applying business case thinking to Root Cause Analysis • Develop a process…
Find out more »