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May 2021

BA17 Problem Determination Root Cause Analysis (RCA)

May 6 @ 9:00 am - May 7 @ 5:00 pm
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One event on May 6, 2021 at 9:00 am


Course ID: BA17 Credits: 14 PDUs Course Duration: 2 days Course Level: Intermediate/Advance View Course Outline Prerequisites: This course is appropriate for individuals who have had some prior experience with root cause analysis. Course Objectives: At the completion of this course, you should be able to: • Identify the different types of tools and techniques available • Apply change management successfully • Review what to look for when applying business case thinking to Root Cause Analysis • Develop a process…

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