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Event Series:
BA17 Problem Determination Root Cause Analysis (RCA)
BA17 Problem Determination Root Cause Analysis (RCA)
March 7 @ 9:00 am - March 8 @ 5:00 pm
$1,195Course ID: BA17
Credits: 14 PDUs
Course Duration: 2 days
Course Level: Intermediate/Advance
Prerequisites:
This course is appropriate for individuals who have had some prior experience with root cause analysis.
Course Objectives:
At the completion of this course, you should be able to:
• Identify the different types of tools and techniques available
• Apply change management successfully
• Review what to look for when applying business case thinking to Root Cause Analysis
• Develop a process to systematically approach problems
